Assessment Specialist Supervisor –  Franklin & Surrounding Counties

Company: CareStar, Inc.
Location: Franklin County, Ohio (and surrounding areas)
Job Type: Full Time | Remote with Field Visits
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking an Assessment Specialist Supervisor to join our organization. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Assessment Specialist Supervisor, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Directly supervises, manages, and oversees staff, including hiring, firing, and providing performance evaluations, salary recommendations, and individual development goals and objectives.
• Ensures functions of the department are in compliance with appropriate program requirements, CareStar policies and guidelines, and contract standards.
• Monitors intake inquiries and requests; ensures appropriate information and referral services are provided in a timely manner.
• Oversees the assignment of initial eligibility assessments and other clinical work to appropriate staff and new individuals to a Clinical Supervisor.
• Monitors and tracks applicant status until a final determination is made.
• Responds to inquiries and provides supporting documentation regarding cases as necessary.
• Prepares Appeal Summaries and participates in Appeal Hearings as a designee with applicable State agencies.

Minimum Qualifications

• Qualifications will vary from program to program, but may include: active license as a Licensed Social Worker, Licensed Independent Social Worker or Registered Nurse.
• Experience working with the populations served by the applicable program and experience in the home and community-based services environment.
• Ability to instruct, counsel, and evaluate subordinate professional staff; effective oral and written communication skills with attention to detail in assessment and in documentation.
• Adheres to the CareStar Rule in performance of job responsibilities.
• Understands and complies with CareStar Policies and Procedures.
• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
• Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.

Why Join CareStar?

• Remote flexibility with meaningful community engagement
• Competitive salary based on experience and education
• Comprehensive benefits: Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company
• Supportive, mission-driven culture focused on improving lives

Apply Today

Ready to make a difference? Visit https://www.carestar.com/about-carestar/careers/ to apply and learn more about joining our team.