Clinical Supervisor - IN – Hamilton and Surrounding Counties

Company: CareStar, Inc.
Location: Indiana Statewide with focus in Central and North-Central IN.
Job Type: Full-Time | Remote with Field Visits
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Clinical Supervisor - IN to join our DDRS and HW/TBI programs. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Clinical Supervisor - IN, you’ll work directly with case managers and individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Directly supervises, manages and oversees staff, including hiring, firing and providing
performance evaluations, including and individual development goals and objectives.
• Provides direct clinical services to consumers as necessary to assist the clinical team.
• Educates, counsels, evaluates, and manages performance of the clinical team.
• Maintains/updates knowledge of Medicare, Medicaid, insurance and program specific
administered waivers.
• Maintains knowledge of the Americans with Disabilities Act.
• Coordinates assignment of the clinical team to consumers.
• Identifies problematic cases and refers them to the Clinical Manager
• Reviews the clinical team documentation per agency guidelines to ensure that
appropriate follow-up standards are met.
• Participates in quality improvement activities, such as chart audits and project teams.
•  Participates in hiring and orientating Case Managers and other professional staff as needed.
• Attends all meetings and training sessions as assigned.
• Participates as needed with formulating and conducting assigned staff training.
• Maintains open and direct contact with program staff personnel.
• Assists in preparation of program specific appeals.
• Enters information accurately into CareStar and/or program specific computer applications as required to perform job duties.
• Shares rotation of after-hours, on-call responsibilities.
• Serves on work groups, community groups, committees, or other task forces and attends meetings as requested.

Minimum Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, Counseling, Gerontology or Nursing. 
• At minimum one year of direct service experience with the elderly or persons with disabilities.
• Experience in completing assessments, service plan development and monitoring
• Completes all training curriculums and professional development requirements
as specified by the assigned program.
• Possesses integrity, self-discipline, with the ability to work independently
within guidelines.
• Knowledge of Medicare, Medicaid, insurance and waiver programs and
community resources.
• Good problem-solving skills.

• Effective verbal and written communication skills with attention to detail in
assessment and in documentation.
• Ability to instruct, counsel and evaluate subordinate professional staff.
• Excellent organizational skills with the ability to prioritize projects and be attentive
to detail.

• Effective interpersonal skills with respect for others, including consumers, coworkers and other professionals within a diverse work environment.
• Demonstrates strong critical thinking and problem solving skills and flexibility
in relationship to job requirements.

•Computer skills sufficient to enter and process consumer information, report preparation, and use CareStar’s website and email, and familiarity with suite of Microsoft Office programs.

Why Join CareStar?

• Remote flexibility with meaningful community engagement
• Competitive salary based on experience and education
• Comprehensive benefits: Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company
• Supportive, mission-driven culture focused on improving lives

Apply Today

Ready to make a difference? Visit https://www.carestar.com/about-carestar/careers/ to apply and learn more about joining our team.