Clinical Manager - ISC

Company: CareStar, Inc.
Location: Georgia
Job Type: Full-Time | Remote with Field Visits
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Clinical Manager to join our Intensive Support Coordination Program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Clinical Manager, you’ll have managerial responsibility for clinical functions related to providing case management services and other direct services to consumers of various programs. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Directly supervises, manages and oversees staff, including hiring, firing and providing performance evaluations, salary recommendations and individual development goals and objectives.

• Ensures new clinical employees and Clinical Supervisors receive the appropriate orientation.

• Oversees high-risk situations or problematic cases; advises administration as appropriate.

• Participates in quality improvement activities including, but not limited to, Quality Improvement Committee Meetings, project teams, and monitoring productivity and tasks.

• Monitor clinical employees adherence to CareStar, program, and State performance standards and follow-up with individual or systemic problems as needed.

• Assists with agency educational training and staff development.

• Participates in public relations activities and provider education.

• Identifies areas for policy and procedure development and assists with these as delegated.

• Addresses consumer and agency concerns/complaints.

• Adheres to the CareStar Rule in performance of job responsibilities.

• Understands and complies with the CareStar Policies and Procedures.

• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.

• Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.
  
  Minimum Qualifications

• Current/active license as a Licensed Social Worker, Licensed Independent Social Worker or Registered Nurse. Bachelor’s Degree in business or a health-related field preferred.

• Must obtain their Certified Case Manager (CCM) within one year of being in the position.

• At least 36 months of experience in a home and community-based services environment.

• 24 months of experience in data analysis, data trending, accounting or financial analysis desirable.

• Ability to supervise, instruct, counsel and evaluate staff.

• Effective interpersonal skills with respect for others, including consumers, coworkers and other professionals within a diverse work environment.

• Extensive knowledge of community resources.

• Familiarity with quality improvement processes.

• Knowledge of Medicare, Medicaid, insurance and waiver programs.
  
  Why Join CareStar?

• Competitive salary based on experience and education

• Comprehensive benefits: Medical, dental, vision, life insurance

• 401(k) with a generous company match

• Paid time off + 10 paid holidays

• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company

• Supportive, mission-driven culture focused on improving lives

Apply Today

Ready to make a difference? Visit https://www.carestar.com/about-carestar/careers/ to apply and learn more about joining our team.